Zoho CRM Pricing
The Ultimate Guide to Zoho CRM Pricing
Blog Post
V-Align Technologies
Zoho Books

In the modern business landscape, a CRM is the engine that drives growth. However, many businesses find themselves trapped between “too simple” spreadsheets and “too expensive” enterprise platforms. Zoho CRM and its agile sibling, Bigin, break this cycle by offering enterprise-grade features at a fraction of the cost of competitors like Salesforce or HubSpot.

Types of Zoho CRM  

Zoho offers different CRM solutions based on business size, operational complexity, and growth stage. From a simple pipeline-focused tool to a full customer experience platform, each product is designed to solve a specific business need.

Product Positioning What It Offers Best Suited For
Zoho CRM Core, full-featured CRM Comprehensive sales, marketing, and service capabilities across multiple editions (Free, Standard, Professional, Enterprise, Ultimate) Businesses of all sizes needing a scalable and customizable CRM
Zoho CRM Plus All-in-one Customer Experience (CX) suite Combines Zoho CRM with integrated tools like Zoho Desk (support), Zoho SalesIQ (visitor tracking), Zoho Campaigns (email marketing), and Zoho Analytics Mid-size to large businesses wanting a unified sales, marketing, and support platform
Bigin by Zoho Simplified, pipeline-centric CRM Essential deal and pipeline management with minimal setup and complexity Micro-businesses, startups, and small teams replacing spreadsheets

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Pricing for Zoho CRM (USD)

Zoho follows a transparent and predictable pricing model, making it easier for businesses to scale without sudden cost jumps. Below is the official U.S. pricing based on annual billing, which offers the best value compared to monthly plans.

Product Plan Price (USD / user / month) Notes
Zoho Bigin Free Edition $0 Forever free plan available
Express $7 Billed annually
Premier $12 Billed annually
Bigin 360 $18 Highest tier with expanded limits (Zoho)
Zoho CRM Free Edition $0 Free for up to 3 users
Standard $14 Core CRM features
Professional $23 Adds automation and advanced tools
Enterprise $40 Includes advanced automation and AI
Ultimate $52 Highest standalone CRM tier
Zoho CRM Plus All-in-One CX Suite $57 Includes CRM, Desk, Projects, Campaigns, SalesIQ, Analytics, and more

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CRM for Everyone (Team Users)

Zoho also offers a Team User license for just $7 per user per month. This is ideal for non-sales roles such as Legal, Finance, or Support teams who need CRM visibility and collaboration access without requiring full sales automation features.

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Exclusive Opportunity: Up to ₹3 Lakhs in Credits

Through the Startup India & Zoho Partnership, eligible Indian startups can unlock significant Zoho Wallet credits:

  • DPIIT-Recognized Startups: Eligible for ₹1.86 lakhs in Zoho Wallet credits
  • DPIIT-Beneficiary Startups: Eligible for up to ₹3 lakhs in credits

These credits can be used to pay for your first year of Bigin, Zoho CRM, or even the Zoho One bundle—effectively making your professional software free while you scale.

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Estimate Your Exact Costs

Since every business has unique requirements—such as additional storage, integrations, or specific add-ons—Zoho provides official tools to help you plan accurately:

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Why Implement with V-Align?

Whether you choose the simplicity of Bigin or the power of Zoho CRM Enterprise, the quality of implementation determines your ROI. V-Align helps you maximize your investment through:

  • Strategic Mapping: Designing pipelines that reflect your real-world sales process
  • Credit Maximization: Guiding startups through the application process to secure up to ₹3 lakh in Startup India credits
  • Growth Pathing: Helping you start with Bigin and seamlessly migrate to Zoho CRM when your team is ready—no data loss, no downtime

Stop guessing and start growing! Contact V-Align today for a personalized pricing audit and find the exact Zoho tier that fits your 2026 growth goals.

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