ABOUT CUSTOMER
VVKI is engaged in diverse initiatives which are aimed at uplifting humanity by bringing peace at the level of the individual, society, nation and the world as a whole. It is founded by Gurudev Sri Sri Ravi Shankar who is a Spiritual teacher and ambassador of peace.
Industry : Non-profit Organization
Employee : 60
Location : Bengaluru, India.
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Application & Services Used :
Zoho One
The implementation partner has helped us automate functioning of an entire vertical. They have done a fantastic job. They understood our requirements in toto and deployed a solution that completely meets the ask. They have also been patiently supporting us till the process can be put in auto mode. We completely recommend V Align as an Zoho One Implementation Partner.
- Vyakti Vikas Kendra India
CHALLENGE
The organization needed a reliable and comprehensive expense management system to track and manage expenses swiftly and efficiently. Their reliance on manual methods for course and donation management was resource intensive. To improve efficiency and accuracy, they required an automated solution to minimize manual labor and streamline their processes.
SOLUTION
- VVKI adopted several applications from Zoho One to align with its business model. Here's a summary of the unique implementation approach by V-Align.
- Donation Management System: Implemented with Zoho Creator to centralize and streamline the donation process, enhancing efficiency in maintaining and managing donations.
- Course Management System: Developed to offer a comprehensive database of courses, payment options, and invoice generation, streamlining course management and user needs.
- Expense Management System: Designed to enable clients to manage and track expenses from multiple locations, facilitating spending oversight, expense approval, and budget management.
- Mediation Management Solution: Created with Zoho Creator to resolve conflicts efficiently, aiding both parties in disputes and facilitating timely resolutions.
- Zoho CRM and Zoho Creator Integration: Enabled effective lead management across systems, automating processes and streamlining workflows.
RESULTS
- Streamlined Sales activities: Zoho CRM has streamlined the client's sales activities.
- Efficient Ticketing Process: The ticketing process has been optimized through Zoho Desk, improving its efficiency.
- Effective communication and collaboration: Implementing Zoho applications has improved collaboration within the organization.
- Improved Analytics: Decision-making has been strengthened by improved analytics facilitated by Zoho Analytics.
- Improved financial processes achieved by implementing Zoho Books.
