Byron Medical, a leading Australian dental device manufacturer, partnered with V-Align to address inefficiencies caused by the lack of an integrated system for managing sales, finance, ticketing, and inventory processes.
V-Align implemented Zoho CRM to streamline sales workflows, automate deal tracking, and improve customer engagement. Zoho Books was customized to manage invoicing, expenses, and refunds efficiently, while Zoho Desk enhanced ticketing processes with priority-based resolutions. Zoho Inventory was tailored to optimize inventory management, ensuring seamless data flow and refined workflows.
The solutions significantly reduced turnaround times, automated processes, and consolidated operations, resulting in enhanced operational efficiency and customer satisfaction.
